This type of service aims at allowing an institution to focus on their core business while retaining a lean IT Team without the firm having to be fully involved in the particulars. Firms who adopt this service are guaranteed a team of professionals from Technobiz...
These professionals help in running their ICT Infrastructure as well as being the exclusive point of contact to providers, vendors and all other suppliers.
Ensuring technology works 24/7 and supporting our clients’ mission-critical requirements. Closely aligned with the world’s leading technology vendors, Technobiz Solutions delivers support and managed services that are underpinned by the Information Technology Infrastructure Library (ITIL) V3 best practices. From an IT Service Management perspective, we have modelled our Service Delivery and Service Support processes on the ITIL framework.
ITIL is the Information Technology Infrastructure Library, and best-of-breed IT departments and Services Providers are opting to adapt processes to mirror ITIL guidelines, thereby enhancing their ability to add business value.
ITaaS - By using technology and our service model, we create possibilities for our clients. We transform by delivering innovative technology solutions, Transform is about understanding clients’ business objectives and aligning our solutions with those objectives. We do this by being the agent for change in areas such as IT-as-a-service and cloud computing.
This together with our hands-on network and endpoint monitoring packages allow Technobiz Support Team to closely monitor the networks of clients and provide beneficial insight into the network operations.
This allows your company to have networking experts on call whilst avoiding high employment costs. Technobiz offers the full lifecycle of managed firewall services –spanning design, deployment, configuration, tuning, reporting and auditing – to deliver comprehensive firewall security solutions for data center, branch office, cloud and extranets in one million cities.
We utilize advanced analytics to drive efficiencies within your business, while leveraging ourIT infrastructure of management services as a catalyst to drive innovation for your business. Scale operations, drive growth, eliminate downtime, and improve application availability with the remote management of your IT resources. We have the tools, the expertise and the global delivery framework to provide business-aligned, integrated and secure solutions for today . . . and for tomorrow.
Managed Network Services
Wired and Wireless LAN
- Wired LAN Management
- Wireless LAN Management
- Wireless Analysis
WAN
- Router Management
- Hybird WAN Management
- Carrier Management Services
- Network & Application Performance Management
Data Center Network
- Application And Traffic Load Balancing
- Data Center Core Switching
- IP/DHCP/DNS Management
- SDN (future)
Security Device Management
- Secure VPN Management
- Firewall Device Management
- IDS And IPS Device Management
Scope
- Managed WAN Services: WAN router management and WiFi Access Points
- Managed Wired and Wireless LAN Services: The Managed LAN and Wireless LAN Service assists your organisation with the proactive operation and management of LAN switch (core, distribution and access) infrastructure, wireless access point and controller infrastructure
- Managed Data Centre Network Services: The Managed Data Centre Network Service offering provides proactive operation and management of your organisation's complex and high capacity data centre LAN, including converged ethernet and fibre channel traffic. The Service also encompasses application IT, Network and Security Managed Services traffic management ensuring that this expensive network asset is optimised and available.
- Security Device Management Services: The Security Device Management Service provides management and operation of your security devices such as firewalls and intrusion prevention infrastructure. In combination with virtual private network (VPN) and remote access management, your network enterprise will be secure and compliant.
Vendors managed by the service include:
- Cisco
- Blue Coat WAN optimisation controller
- Riverbed WAN optimisation controllers